Saturday, 9:47 PM
She answers, puts it on your calendar, and texts you the lead before the caller hangs up.
Keystone Plumbing, this is Emma — how can I help?
My water heater's leaking all over the basement.
Is it still running? … Good. I have 8 AM tomorrow open.
Dana Whitfield, 412 Ridge Road.
Booked, Dana. See you at 8.
9:47 PM · the shop that didn't answer
Illustration only. Counts only the share of missed callers you say would have booked, at the value you set.
One call, start to finish
Your services, your prices, your hours. Never the open internet.
Name, number, job, urgency, full transcript. Nothing to write down.
The 9 PM emergency is at the top when you wake up.
Sunday morning, 7:04 AM
One call, everywhere it landed — and what the software already did about it.
| Caller | Job | Urgency | Status | Received |
|---|---|---|---|---|
| Dana Whitfield(717) 555-0148 | Water heater leak412 Ridge Rd | High | Booked | Sat 9:47 PM |
| Marcus Reyes(717) 555-0193 | Furnace won't ignite88 Chestnut St | High | New | Sat 8:12 PM |
| Priya Shah(717) 555-0164 | Annual A/C service7 Linden Ct | Normal | Scheduled | Sat 4:30 PM |
| Tom Blakely(717) 555-0122 | Quote: repipe bathroom30 Cedar Ln | Normal | Contacted | Fri 2:05 PM |
| Alice Nunn(717) 555-0177 | Water softener install15 Orchard Way | Low | Closed | Thu 11:20 AM |
Dana's booked for 8 AM tomorrow but hasn't confirmed. She called at 9:47 PM about an active leak — worth a reminder tonight so she doesn't call someone else in the morning.
Yes. Mention she can leave the shutoff closed overnight.
Sent. Based on the transcript this looks like a tank replacement rather than a repair — your last four ran $1,150–$1,400.
Hi Dana,
Confirming we'll be out tomorrow (Sunday) at 8:00 AM for the water heater at 412 Ridge Rd. Leaving the shutoff valve closed overnight is fine — it won't cause any damage.
If anything changes before then, just reply to this email or call us.
— Keystone Plumbing & Heating
Don't take a web page's word for it
In the one plan
Nights, weekends, holidays.
Texted before they hang up.
Reads your real calendar.
Emergencies ring your cell.
Name, number, job, urgency.
Every call, searchable.
Priced four ways
| Option | Monthly | What you still do |
|---|---|---|
| VoicemailWhat most shops use today | $0 | They don't leave one. You call back tomorrow. |
| Answering serviceHuman, per-minute | $250–$900 | They take a message. Booking and follow-up stay yours. |
| Part-time receptionist20 hrs/wk + payroll | $2,000+ | Business hours only. Nights go to voicemail. |
| Branch LiveAnswering, booking, alerts, transcripts | $29.95 | Read the text. |
Pricing
At the deciding moment
Your carrier gives you a conditional-forwarding code — a two-minute, dial-it-once setup. Calls forward to Emma only when you're busy, on the other line, or after hours. We text you the exact code for your carrier when you sign up, and turning it off is the same two minutes.
She's trained strictly on your services, prices and hours — never the open internet. When a call falls outside what she knows, she doesn't guess: she captures the lead and forwards it to your cell with the details. You're always the final word.
Yes — and every caller hears that up front, before anything is recorded. Transcripts live in your dashboard and belong to you.
You're billed $29.95 a month. No contract and no cancellation call — turn off the forwarding code and you're done. Your number was always yours.
Still wondering something? Call (872) 829-1192 and ask Emma herself.
Forward your line in five minutes. Stop paying for the calls you already miss.