Answer practical questions
Provide your services, session lengths, hours and cancellation policy for Emma to reference.
Branch Live for massage therapy
Give the session space.Let Emma answer.
A calm appointment starts with your full attention. Emma handles incoming inquiries about your services and captures appointment preferences for you to review between sessions.
$99 USD/month after trial · No credit card
14 days or 30 answering minutes, whichever comes first.
Your number.
Forward calls from your existing line.
Your business details.
Answers shaped by the information you provide.
Your team in control.
You decide what happens next.
A day with Branch Live
A calmer path from inquiry to appointment.
Organize the practical details around your sessions.
Keep scheduling clear
Review appointment preferences and assign confirmed visits to the appropriate teammate.
Keep in touch thoughtfully
Share general studio news and availability updates with clients who subscribe.
More than a message
The next step, all in one place.
An answered call is just the beginning. Keep the work that follows close at hand.
Inquiries with context
Review call transcripts and customer details, then decide how to respond.
A schedule your team can use
Manage appointments, assign them to employees, and let each teammate see their own schedule.
A history worth keeping
Keep visits together and share relevant history with customers through their own portal.
A reason to stay in touch
Use AI to help draft newsletters, choose an industry style, and prepare updates for your subscribed audience.
Hear the difference
A real conversation.
A calmer workday.
Hear how Emma handles an after-hours salon inquiry. This recorded example shows the conversation—not a live call.
Hear Emma answer a call
Recorded salon demo · 1:16
Read the conversation summary
The request: A new client wants a haircut before a weekend wedding.
The conversation: Emma asks for a name, callback number and preferred day. The caller requests Friday afternoon and a cut and style.
The next step: Emma explains that the salon will follow up to confirm the exact time.
Download recordingHow it works
A simple handoff.
From the first hello.
- 01
Tell Emma about your business
Choose your industry, then review your services, prices, hours, service area and policies.
- 02
Forward the calls you need covered
Keep your business number and choose when calls reach your dedicated Emma number.
- 03
Pick up with the details ready
Review the inquiry and requested timing. Confirm the next step with your customer.
Emma captures preferences. Your team confirms availability and pricing.
Straightforward pricing
One plan.
Room to breathe.
Start with a 14-day trial and 30 answering minutes. The trial ends when either limit is reached.
No credit card required.
$99USD/month
200 answering minutes per billing period
- 24/7 AI answering
- Inquiry capture and transcripts
- Appointment and team organization
- Customer history and newsletters
Emma pauses at the allowance. Extra usage is currently off. Included minutes don't roll over. Starting a paid plan early ends the trial.
FAQ
A few things you might be wondering.
Does Emma provide health advice?
No. Emma handles business information and appointment inquiries, not diagnosis, treatment advice or suitability decisions. Those belong with the qualified professional.
Should callers share medical details with Emma?
Use this workflow for scheduling and general service questions. Do not request sensitive medical histories through general inquiries; use an appropriate approved intake process.
Can I keep my business number?
Yes. Keep your existing business number and forward calls to your dedicated Emma number. Your forwarding options depend on your phone provider.
Does Emma confirm appointments?
Emma captures requested dates, times and inquiry details. Your team confirms availability, quotes and appointments with the customer.
What happens after the trial?
The trial ends after 14 days or 30 answering minutes, whichever comes first. No credit card is required. Choose the $99 USD/month plan in Settings → Billing to continue with 200 answering minutes per billing period. Emma pauses at the allowance; extra usage is currently off. Included minutes do not roll over.
How do I cancel?
You can cancel the paid monthly subscription in Settings → Billing. Turning off call forwarding alone does not cancel billing. See the Terms of Service for billing and cancellation details.