Last updated: August 3, 2026
Branch Live is a service operated by Shane Kilmore, a sole proprietorship based in Dillsburg, Pennsylvania. This page describes our text messaging program.
Only Branch Live account holders. These are the business owners who subscribe to our service. We text them about activity on their own account.
We do not text our subscribers' customers, and we do not send messages on behalf of any other business. If you are a customer of a business that uses Branch Live, you will never receive a text message from us.
After creating an account, the subscriber opens their account settings, enters their own mobile number, and ticks a checkbox to enable lead alerts. The checkbox is not pre-checked, and consent is never a condition of subscribing. Leaving it unticked means we never send a text.
That control sits behind a login, so it is reproduced below exactly as it appears in the account.
Shown for reference only — this reproduction is inert and collects nothing. The working control is in your account settings after you sign in.
These are operational notifications about the subscriber's own account. We never send marketing or promotional text messages.
Frequency depends entirely on how many calls the subscriber's business receives — there is no fixed schedule. Subscribers can restrict alerts to urgent leads only, or turn them off entirely, at any time in their settings.
Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.
Reply STOP (or CANCEL, END, QUIT, UNSUBSCRIBE, REVOKE, STOPALL) to any message to unsubscribe. You will receive a one-time confirmation and then no further messages. Reply START to resubscribe. You can also untick the checkbox in your account settings at any time.
Reply HELP or INFO to any message, or email hello@branchlive.com. Message and data rates may apply.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are not shared with any third parties.
Shane Kilmore, trading as Branch Live
Dillsburg, PA
Email: hello@branchlive.com
Support: support@branchlive.com
