Get the details up front
Tell Emma about your services and service area so she can collect relevant information and a callback number.
Branch Live for electrical services
Focus on the job.We'll take the message.
When you can't pick up, Emma can. Capture new service inquiries, the work being requested, and preferred timing—then review the details when you're ready to respond.
$99 USD/month after trial · No credit card
14 days or 30 answering minutes, whichever comes first.
Your number.
Forward calls from your existing line.
Your business details.
Answers shaped by the information you provide.
Your team in control.
You decide what happens next.
A day with Branch Live
Less phone tag. A clearer next step.
Bring the request, the appointment and the customer history into one place.
See where your day goes next
Manage appointments and assign work to your team. Each employee has a view of their own schedule.
Stay in touch after the job
Keep completed visit history, invite a review or another appointment, and share helpful updates with subscribed customers.
More than a message
The next step, all in one place.
An answered call is just the beginning. Keep the work that follows close at hand.
Inquiries with context
Review call transcripts and customer details, then decide how to respond.
A schedule your team can use
Manage appointments, assign them to employees, and let each teammate see their own schedule.
A history worth keeping
Keep visits together and share relevant history with customers through their own portal.
A reason to stay in touch
Use AI to help draft newsletters, choose an industry style, and prepare updates for your subscribed audience.
Hear the difference
A real conversation.
A calmer workday.
Hear how Emma handles an after-hours salon inquiry. This recorded example shows the conversation—not a live call.
Hear Emma answer a call
Recorded salon demo · 1:16
Read the conversation summary
The request: A new client wants a haircut before a weekend wedding.
The conversation: Emma asks for a name, callback number and preferred day. The caller requests Friday afternoon and a cut and style.
The next step: Emma explains that the salon will follow up to confirm the exact time.
Download recordingHow it works
A simple handoff.
From the first hello.
- 01
Tell Emma about your business
Choose your industry, then review your services, prices, hours, service area and policies.
- 02
Forward the calls you need covered
Keep your business number and choose when calls reach your dedicated Emma number.
- 03
Pick up with the details ready
Review the inquiry and requested timing. Confirm the next step with your customer.
Emma captures preferences. Your team confirms availability and pricing.
Straightforward pricing
One plan.
Room to breathe.
Start with a 14-day trial and 30 answering minutes. The trial ends when either limit is reached.
No credit card required.
$99USD/month
200 answering minutes per billing period
- 24/7 AI answering
- Inquiry capture and transcripts
- Appointment and team organization
- Customer history and newsletters
Emma pauses at the allowance. Extra usage is currently off. Included minutes don't roll over. Starting a paid plan early ends the trial.
FAQ
A few things you might be wondering.
Is Emma an emergency dispatch service?
No. Emma captures inquiries; she does not provide emergency response or electrical safety advice. Your business should provide clear emergency instructions and escalation policies. Immediate danger requires local emergency services.
Can Emma promise a repair price or arrival time?
Your team confirms the scope, price and appointment. Add accurate services, hours, service-area details and policies during setup so Emma can set appropriate expectations.
Can I keep my business number?
Yes. Keep your existing business number and forward calls to your dedicated Emma number. Your forwarding options depend on your phone provider.
Does Emma confirm appointments?
Emma captures requested dates, times and inquiry details. Your team confirms availability, quotes and appointments with the customer.
What happens after the trial?
The trial ends after 14 days or 30 answering minutes, whichever comes first. No credit card is required. Choose the $99 USD/month plan in Settings → Billing to continue with 200 answering minutes per billing period. Emma pauses at the allowance; extra usage is currently off. Included minutes do not roll over.
How do I cancel?
You can cancel the paid monthly subscription in Settings → Billing. Turning off call forwarding alone does not cancel billing. See the Terms of Service for billing and cancellation details.